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FCP Euro's repeated success is owed to our partners, our customers, and our employees, and we're incredibly thankful for all you've helped us achieve. Our core values have guided us along that success, and at the top of those is “People Before Profits.” It stands to remind us to give back whenever we can, as much as we can in appreciation of what we have. In the spirit of that value, FCP Euro is happy to announce an update to our holiday schedule.

The list of dates below is now the current observed holiday schedule. Our website will still be fully functional, and you will be able to order parts at your heart’s content, but our shipping, returns, customer service, and warehouse teams will be with friends and family, enjoying their time off. Information regarding technical questions, shipping concerns, and returns are accessible through our Support Center. Thank you for your understanding and your flexibility. We look forward to serving you for years to come.

 

Holiday Closure Schedule

  • New Year's Day (January 1)
  • Easter (April 17)
  • Memorial Day (May 30)
  • Juneteenth (June 19)
  • Independence Day (July 4)
  • Labor Day (September 5)
  • Thanksgiving Day (November 24)
  • Christmas Day (December 25)

 

Shipping

You can expect shipping to be briefly affected during the above holiday schedule. Mail carriers observe nearly all of the holidays that FCP Euro does, so the chances are that your parts will be delivered an extra day after the standard shipping length. However, orders are scheduled to go out on time on the days that mail carriers are operating. If you find yourself in a pinch, and need parts quickly, we suggest selecting in-store pick up to avoid any carrier delays from increased volume. 

 

In-Store Pickup

Over the last few years, we've worked hard to build out the ideal place for you to get your new parts directly from us in Milford, CT. Right next to our Motorsports garage and content area is our Pickup Center, where you can grab your pre-ordered parts quickly and efficiently to get you back to wrenching in no time. We also offer a curbside pickup option where you don’t even have to leave to comfort of your driver’s seat. Click here to read more about the Pickup Center and how it operates. 

FCP Euro Pick Up Center Hours:

  • Monday-Thursday: 9am-6pm EST
  • Friday: 9am-4pm EST

 

Helpful Resources

If it’s a holiday and you can’t reach us, or if you need to know the ins and outs of our Lifetime Replacement Guarantee, we have a handy link for you. Our Support Center page has all the information you’ll likely need when ordering or returning products. We highly recommend browsing the page and reading the available resources before contacting us. It’ll save you valuable time that you can use to wrench on your car. 

 

Contact Us

We love providing the highest-quality European car parts around, but we do more than that. Buying parts can be tricky as cars can differ between engines, model years, and trim depending on the make, so we’re also here to help. There are a few different ways to contact our customer service representatives, but the most efficient is by far the Live Chat feature. which can help automatically direct your inquiry to the appropriate resource or representative for the fastest resolution. 

Your other options are through a phone call or an email. A phone call is the next best option as we have a room full of representatives who are all either experienced wrenchers or former professional technicians ready to help with whatever questions you may have—and that isn’t just “do you have this specific part?” The representatives will help you decide between aftermarket or OE, stock replacement or upgraded aftermarket, and even let you know whether you actually need the parts you’re asking about. We wouldn’t have “People Before Profits” if we didn’t set you on the right path.  

Contacting us through email will also work, but it is slower than the other methods. You can follow this link to get you to the right page for sending in a help ticket through email to our service center.

Customer Service Center Operating Hours:

  • Monday-Friday: 9am-8pm EST

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Written by :
Christian Schaefer

Owner of a flat-six swapped 1998 Impreza 2.5RS and a 1973 Porsche 914. Horizontally opposed views, only.


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