It's 2021, and all the things we love here at FCP Euro are right around the corner! A new racing season, track days, and cars & coffee's are the light at the end of this COVID tunnel. While last year was a challenge, there's one thing I would pick out as a bright spot, and that's the adoption and widespread use of curbside pick-up options. Groceries, home improvement warehouses, and even my dog's Vet implemented curbside pick up! It only seems natural that you should be able to drive to your favorite European car parts supplier, pull up to one of their six curbside signs, and text them that you're there to pick up an order. So that's what we did - Introducing FCP Euro Curbside Pickup!
FCP Euro Curbside Pickup Process:
Place an order by beginning the checkout process. Enter your billing and shipping address, then click "continue." Select the option for In-Store Pick Up as follows. Continue with your payment information and submit your order. You will then receive an email confirmation; this is our way of letting you know that we're working on your order.
Wait for the email saying your order is ready for pick up. Orders for "In-Stock" items are typically fulfilled, picked, and ready for pick up in about an hour and a half. If there are items in your order that are not in stock, it will depend on the lead time of those items. We promise to email you as soon as the order is ready.
Drive your favorite car to FCP Euro and pull into a space marked by one of six new Curbside Pickup signs. The signs are labeled 1-6, are colorful, and feature original automotive artwork from our in-house Graphic Designer Amir Hamdi.
Quick Tip - If it's your first time picking up parts from FCP Euro, it can be a bit confusing to figure out exactly where to go. After entering the parking lot, follow the signs on the right that say "Customer Pick Up." From there, you will typically see two semi-trailers (one being FedEx) and sometimes the FCP Euro Motorsports trailer. Navigate around those to where you will see our main entrance and the new Curbside Pickup signs.
Text your parking space number to 203-701-9244 and wait for a response asking for your 7-digit order number. If you don't have a 7-digit order number, you may want to recheck your email. If it's not there, then chances are that your order is not quite ready yet for pick up.
If this is the case, we ask that you leave the spot for others whose orders are ready for pick up. If it's a nice day, we suggest checking out Silver Sands State Park just down the road.
Pop the trunk, hatch, or lend a hand while we bring out your FCP Euro order. Feel free to grab a photo of your car in front of your sign, tag @FCPEuro, tag yourself, tag a friend!
That's all it takes to use the easiest and fastest way to pick up all of your orders at FCP Euro. If you have any questions about Curbside Pickup or questions about your order, you can contact the FCP Euro Service Team Monday-Friday.
Frequently Asked FCP Euro Curbside Pickup Questions
What time is FCP Euro Curbside Pickup Available?
FCP Euro Curbside Pickup Hours:
How long before my order is ready for pick up?
If all of the items in your order are in stock, your order can be ready in as little as an hour and a half. If items must be shipped in, you can expect a day or two. Keep an eye on your email for an order confirmation email.
Can I pick up my order even though I haven't received a confirmation email?
Until you receive the confirmation email with your 7-digit order number, your order isn't ready. If you arrive before then, you will have to wait as our order picking process can't be overridden.