In Part One of this series I introduced you to a fairly common failure point with late model Mercedes C and E class vehicles. The electronic steering lock or ESL failure will prevent your vehicle from starting, and a vehicle that does not start is fairly useless.
The process used to remove the steering lock is dependent on the failure. If the steering lock is intermittently failing and you preemptively remove it to be repaired you can remove it from the steering column without removing the column from the vehicle. If the steering module fails in the locked position, you must remove the entire column from the vehicle to send it out for repair.
So what does removing the column entail? You will need to remove the instrument cluster, ignition switch, the steering column module, steering wheel and gas pedal in order to remove the steering column from the vehicle. Although this sounds intimidating, these vehicles are very well engineered and extremely simple to work on.
Once these items are removed from the vehicle, Xemodex provides all of the necessary items to get your column to their workshop in Canada. Fortunately, a postage label is provided at no additional cost, as well as all of the documentation needed to get your unit across the border without a hitch. When shipping your column to Xemodex, you will need to include your ignition switch and key in order to have the unit properly repaired and tested by the technician.
In part three of this series, I will take you through the process of both removal and re-installation of the steering lock module. Stay tuned!
Kyle is the Mercedes Catalog Manager at FCP Euro and has been with the company since 2014.